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Customer Insight Analyst

  • Location: Preston
  • Salary: £30000 - £45000 per annum + + benefits per year
  • Job Type:Permanent

Posted 29 days ago

  • Sector: Marketing
  • Contact: Shauna Penistone
  • Contact Email:
  • Expiry Date: 08 December 2021
  • Job Ref: 48585_1636387046

A well-known retailer with a turnover of £500 million per year are currently undergoing a huge transformation in their data department. Following the recent appointment of a new Director of Data, they have created a new role for a Customer Insight Analyst to harness the wealth of Data they have and to utilize this to gain actionable insights. Despite their size, there's a lot of progress to be made within the department so it's a perfect opportunity to progress your career and earn some accolades.

This opportunity is pretty much fully remote as they take a flexible approach to remote working, so you will only be required in their North Manchester based office 1-4 days a month.

You will also benefit from:

  • A competitive salary
  • Free parking and an onsite canteen
  • Generous annual leave and pension scheme
  • Generous staff discount on their wide range of products (including home, clothing, electricals, jewellery and health & beauty)
  • Corporate Gym membership
  • An award-winning culture with enormous growth in their digital sector, so you can naturally grow and progress with this division of the business

We are looking for applicants with the following experience:

  • Strong presentation skills (verbal and written)
  • Strong understanding and professional experience with SQL
  • Ability to build trust and rapport with business users
  • Ability to explain data, dashboard, and reporting design concepts and recommendations clearly and succinctly
  • Skilled in requirements gathering and analysis of datasets
  • Ability to query, cleanse, manipulate, and analyse data with tools/languages such as Excel, SQL, and Alteryx
  • Confident querying directly from data warehouses as well as using data in reporting tools
  • Successful delivery of reports using different reporting tools such as Business Objects and/or Power BI and/or Excel
  • Experience with dashboarding tools such as Tableau, Qlik, and/or Power BI a plus
  • Experience with customer segmentation, campaign data, and Google Analytics a plus

If this sounds like you, I'd love to hear from you!

We are recruiting for a number of positions on behalf of this business, including a Digital Analyst, Data Scientist and Senior Insight analyst so please contact Shauna Penistone on LinkedIn if you'd be interested in the business but feel it doesn't suit your skillset.