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UX Researcher

  • Location: London, Greater London, England
  • Salary: £35000 - £45000 per annum + excellent benefits per year
  • Job Type:Permanent

Posted 3 days ago

  • Sector: Digital
  • Contact: Kate Siegel
  • Contact Email: katesiegel@betterplaced.com
  • Client: Client 9
  • Expiry Date: 15 October 2021
  • Job Ref: KS/30108_1631708855

My client is based outside of London, but they only require you in the office once a week (MAX) - they are North of London so do consider this!

They are within the food and beverage business and are looking for a UX researcher - to work in their growing UX / digital and ecommere team. Your background therefore will ideally come from ecommerce so you will understand their offering.

As a UX researcher, you're responsible for planning, designing, and carrying out user research activities to ensure they're taking a customer-centric approach to product design. Your research will help inform the roadmap, end-to-end service design and the digital experiences they create.

The role is really varied and exciting and includes the following:

- You'll ensure they're using the suitable research methodologies and align the research activities to the problem the team is trying to solve

- You'll conduct research to gather customer insights and identify needs for both new and existing products

- You'll support the team in identifying and exploring potential solutions, including creating personas, journey maps, user flows, often collaborating with a UX Designer throughout

We're looking for an experienced (ideally 3 years) UX Researcher who has worked with leading eCommerce brands on complex design projects.

A good understanding of agile practices (e.g. Scrum, Kanban), the typical roles within an agile
team and some knowledge of the technologies used to build and operate digital experiences