Job Title: Account Manager
Location: Web Ellis House, Twickenham (4 days, home working 1 day - Will go down to 3 after training!)
As an account manager you will be generating new business across both Twickenham and Wimbledon's hospitality products, as well as our full portfolio. This will be a critical role contributing to the growth and success of both these key contracts.
*Promoting the new and existing Twickenham / Wimbledon hospitality products to the hospitality market
*To identify new areas of growth and maximising potential around new accounts
*Cross selling across the Keith Prowse portfolio
*Creating bespoke sales plans by event - where required
*Meeting both annual and event / match specific sales targets
*Maintaining required sales pace
*Staying on top of campaign activity
*Client retention through established strong existing relationships.
*Maximising revenue by utilising the KP database and managing the sales process.
*Creating and attending appointments / customer show rounds, with both new and existing customers.
*Implementing new initiatives to drive new business.
*Making sure individual and team KPI's are hit.
*Presenting the KP inventory to both new and existing customers.
*Maximising the marketing suite and entertaining opportunities to introduce the new products
*To extend relationships beyond hospitality bookers i.e. procurement and finance etc.
*Responding to and being the point of contact for all sales and non-sales issues and enquiries, resolving within the agreed time frames.
*Building and managing a sales pipeline and managing this to the agreed standard.
*Logging all sales activity within the CRM system and managing this to the agreed standard.
*Being aware of market intelligence and competitor activity.
*Maturity and confidence
*Credible hospitality industry experience preferred.
*Experience of performing within a commission-based sales environment.
*A keen networker with the ability and ambition to hunt out sales prospects.
*Strong communication skills at all levels.
*Experienced customer relationship manager with strong evidence to demonstrate.
*Excellent interpersonal skills- adept at questioning and listening.
*Results driven and motivated to achieve targets.
*Experienced in CRM, ideally Microsoft Dynamics.
*Will be required to entertain and meet customers on event days.
What we offer:
*Learning and development opportunities for growth within the business and wider Compass Group
*Relaxed dress code - ability to dress for your day
*Medicash private healthcare for individual + 4 dependants
*Holiday for birthday
*Free meals provided twice a week
*Holiday buy back scheme to purchase up to an additional 10 days of annual leave
*Perks at Work platform with 1000's of discounts
*Corporate gym membership with 30% off monthly price
*Free eye test and discount towards new lenses
*Flexi working (4 days office, 1 day home) / 7.5 hour shifts with flexible working hours.
*Bring your dog to work policy
Keith Prowse are working exclusively with Better Placed, any third party CVs sent to Keith Prowse will be sent to Better Placed.