About this job
Our client is one of the largest, most diverse businesses in Britain. With an impressive customer focused product and service offering, they continue to lead the way in retailing as well as offering innovative services and additional products to customers. As a result of continued investment, the customer strategy team is expanding via the recruitment and development of talented people who share their vision. We are proud to be partnering with the business as they search for this newly created role.
We are looking for a forward thinking and entrepreneurial Customer Strategy & Innovation Manager to their incredibly talented team in Manchester. This really is a rare opportunity to join a highly reputable organisation that is continually looking to add to their already well established offering.
We are looking for experienced customer centric people. You will love drawing on insight and market data and translating this into exciting, commercially viable products that don’t lose sight of the business’s brand proposition. You will live in the shoes of the customer and develop a tailored customer strategy, ensuring this is delivered effectively via the expert teams around you.
It’s imperative that you’re an excellent communicator, you’ll be influencing at every level and you will need those around you in order to get the job done!
- Extensive experience in customer strategy and product ideally within a recognised organisation with a strong customer-led focus
- A proven track record in conceptualising, designing and delivering new products to market successfully
- A customer focused individual with a passion for continually driving improved customer experience.
Better Placed is undoubtedly one of the UK’s leading Marketing Recruitment specialists. Over the last 10 years, we have been placing talented people into businesses across multiple sectors including FMCG, Retail, Financial Services and Agency. With offices in Leeds, London and Manchester, we are “better placed” (sorry!) to recruit marketing and digital talent for some of the UK’s, and even world’s biggest brands.