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MSP Account Manager

  • Contact: Louisa Harrison
  • Contact Email: louisaharrison@betterplaced.com
  • Expiry Date: 24 September 2026
  • Job Ref: LH 133152

​MSP Account Manager

Salary: £45,000–£55,000 basic + uncapped commission

Location: Stockport | Hybrid (3–4 days per week)

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Are you an Account Manager within the MSP or IT solutions market looking for a role where you can genuinely grow existing accounts while still having the opportunity to win new business?


We're working with a well-established Managed Service Provider that's continuing to invest in its commercial team. With an excellent reputation, strong vendor partnerships and ambitious growth plans, they're looking to appoint an experienced MSP Account Manager to manage and develop a portfolio of existing customers whilst identifying new business opportunities.


This isn't a role where you'll be expected to start from scratch. You'll inherit an established customer base, giving you the opportunity to build long-term relationships, increase customer spend and become a trusted technology partner. Alongside this, you'll have access to referrals, inbound opportunities and the autonomy to generate your own pipeline.

What you'll be doing:

  • Managing and growing a portfolio of existing customer accounts.

  • Building strong relationships with key stakeholders across your customer base.

  • Identifying opportunities to upsell and cross-sell a broad range of managed IT, cloud, cyber security, networking and communications solutions.

  • Generating new business through referrals, self-generated activity and networking.

  • Working closely with internal technical teams and vendor partners to deliver the right solutions for customers.

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What we're looking for:

  • Previous experience working within an MSP, IT reseller or technology solutions provider.

  • Experience in an Account Manager, Business Development Manager, Account Executive or similar sales role.

  • A proven track record of growing existing customer accounts alongside winning new business.

  • Experience selling multiple technology solutions rather than a single product.

  • Comfortable engaging with a range of stakeholders, from IT Managers through to senior decision-makers.

Why join?

  • Established customer base from day one.

  • Uncapped commission structure with genuine earning potential.

  • Strong vendor partnerships and a broad technology portfolio.

  • A collaborative culture where success is recognised and rewarded.

  • Genuine opportunities to progress as the business continues to grow.

If you're currently working within the MSP sector and you're looking for a role that combines account management, business development and long-term career progression, we'd love to hear from you.