Better Placed Privacy Policy:

Updated – Jan 2019

Better Placed reserve the right to make changes to this Privacy Policy and the latest version available will be on the Better Placed website and this is the one that will apply. We take your privacy seriously and encourage candidates and clients to review this page regularly.

 This Privacy Policy refers to information held by Better Placed and does not refer to information held by an employer, a potential employer, an umbrella company or any other person or organisation involved with any particular process, whereby the passing of information is necessary and always agreed by the individual. To find out more on this you would be advised to go directly to the relevant organisation and refer to their Privacy Policy.

This Privacy Policy explains how we process your personal data, this could be as you are a candidate who we are currently in the process of helping find a new job or we already have a working relationship with you based on previous contact. Alternatively you could be a client who we provide recruitment services for.

Our Privacy Policy describes how we collect, use and process any data we receive and how in doing so we comply with our legal obligations to you. We take privacy very seriously and your legal rights are important to us, we are committed to protecting and safeguarding your data and only using it based on your consent and within the obligations of the GDPR.

What is GDPR (General Data Protection Regulation). In 2018, new data protection rules will impose greater obligations on organisations whilst giving more rights to individuals in relation to how their personal data is processed. The rules are set out in the GDPR – this is a piece of European legislation which came into effect on 25th May 2018.

 

Personal Data – What is it?

Personal Data is data that can identify you as a living individual. There is general personal data such as name, address, Ni No and online identifiers/location data. There is also sensitive personal data which includes information on physical and metal health, sexual orientation, race or ethnic origin, religious beliefs, trade union membership and criminal records. Sensitive personal data must be protected to a higher level.

 What you need to know about your Data and Better Placed:

Important contacts at Better Placed : Angela Watson – Data Protection Officer and Dean Bartle – Director. Both Angela and Dean are based at the Leeds office, contact details can be found on the contact page of our website. If you have a query about what data we may have of yours or how we may use it please don’t hesitate to get in contact. 

 What data do we collect and how we may process your data:

Candidate Data: In order to provide you with the best possible service in finding you your next role that is tailored to you, we need to process certain information about you. We only ask for information that genuinely helps us to help you, such as you name, age, contact information, education and employment history. Sometimes, and where appropriate and in accordance with local laws and requirements, we may also collect information related to your health, diversity information or details of criminal convictions.

In addition to the above, if you are currently or have previously been a candidate that Better Placed have worked with to help find a new role we may also have information that falls into one of the following areas :

A copy of your CV – Bank Details – Salary information – Benefits included in your employment package, current and past. – Right to work information which could include a copy of your passport, visa details. – Reference details. – Umbrella company information including, day rates, timesheets, tax information, etc. – Various communications noted by Consultants during the recruitment process.

Client Information : In order to provide you with the best possible service in finding you specific candidates for a role you have engaged with Better Placed for we are likely to ask for information (or be given this) in the form of Name, Email address, Job title, company information, roles and team structures, salary details. Better Placed may collect this information by telephone, e mail, social media and this may have been through contact from a particular company or through contact Better Placed has made when engaging with a business as a prospective client.

How do Better Placed acquire your personal data as a candidate?

You may have applied directly to our business through our website or sent us an updated CV to us based on our historical working relationship. We may have also found your details on a 3rdparty job board, or another social network such as Linkedin or it could be you have applied to an advertisement through one of those channels too.

Better Placed – Website & Cookie Policy:

 

On what legal basis are we relying to process your data?

Legitimate Interests :

Consent:

Clients and Umbrella Companies :

 For clients and umbrella companies and any other business we may have dealings with, Better Placed will store the minimum about of information required to offer the the best possible service and will do this acting with a legitimate interest.

 

Know your rights when it comes to data:

Right to withdraw consent : If you have given consent to us, you have the right to withdraw that consent. If we receive a request to withdraw consent we will stop processing your data.

Right to Object : You have the right to object to your data being processed. If you wish to object to your data being processed please e mail to info@betterplaced.com with your request and we will respond accordingly.

Right to make a Subject Access Request (SAR) : As a candidate of Better Placed you have a legal right under GDPR regulations to make an enquiry about information/data we may hold of yours and how we are using it. Upon submitting a SAR, the information we will provide you with is:

If you make a SAR we will respond as quickly as we can and usually within 48hrs of receiving the request. It is worth noting from time to time it may take longer than that but we are legally required to respond within 40 calendar days of receiving the request.

There is no cost associated with providing you this information but it is worth noting we can legally apply an administration cost to multiple requests for the same information or potentially refuse to comply for the same reason.

If you wish to request an SAR you can do so by e mailing info@betterplaced.com and putting in the subject matter – “SUBJECT ACCESS REQUEST”.

Right to data portability : Where technically possible, you have a right to have your personal data transferred directly from one organisation to another. However, this does not include having data passed to another organisation without your knowledge. 

Right of Rectification of inaccurate or incomplete data : You have the right to request that we corrects any incomplete data we may hold on you. We will aim to respond to any such request within 2 weeks but it will normally be with 48hrs.

If you wish to request for any inaccurate data to be corrected or completed, you can do so by e mailing info@betterplaced.com and putting in the subject matter – “RIGHT OF RECTIFICATION REQUEST”.

Right to Erasure : You can request that any details we hold of yours be deleted. This is not an absolute right though and we can still legally keep personal data if we have a legal basis to do so. If you request for your data to be erased, we may ask whether you just do not want to hear from us for a period of time or if you want your data to be permanently deleted. We may still contact you in the future, if we find your information on a 3rd party job board for instance as we will not have any record we have been in contact with you in the past. We are legally required to keep some information such as ID or right to work checks and payroll records for a certain period of time. These obligations will override any request to erase data or any objection to procession for so long as we must keep the data.

If you wish to make a Right to Erasure request please read the following :

Upon submitting such a request, the information we will provide you with is:

If you make a Right to Erasure request we will respond as quickly as we can and usually within 48hrs of receiving the request. It is worth noting from time to time it may take longer than that, but we are legally required to respond within 40 calendar days of receiving the request.

If you wish to place a ‘Right to Erasure’ request you can do so by e mailing info@betterplaced.com or directly to your Consultant and putting in the subject matter – “RIGHT TO ERASURE REQUEST”.

Personal data breaches: if Better Placed identifies or thinks we have suffered data breach eg; a loss or theft of personal data, we will inform the ICO (Information Commissioners Office). If there is a high risk to any individual based on the data loss we will also immediately inform you.

How long do we keep your information for : Better Placed will retain information about you for a period of up to 36 months from the last date of contact. At this point Better Placed will contact you to inform you that your personal information will be deleted, unless you wish of course for us to retain that information for a period of another 36 months. The only exception to the above is were Better Placed is unable to delete information based on legal or compliance reasons.

Better Placed is registered under Data Protection Act 1998. Reg.No. Z2292533